General

Ria's partnership with GPay

• Who can send money internationally with GPay?
• How much can I send internationally with GPay?
• Can I merge my existing Ria account with my GPay account?
• I have linked my bank account with Ria already – why do I have to link it again with GPay?
• Why can't I see my existing Ria recipients or transfers in GPay?

Sending money

• Can I make changes to my transfer?
• The person I sent money to says that they haven't received it
• I sent money to the wrong person by mistake, what should I do?

Transfer times and reviews

• Why does Ria need to verify my identity?
• Why is my transfer under review with Ria?
• Why is my transfer taking longer than expected?

Cancellations and refunds

• How do I cancel my transfer?
• Why was my transfer cancelled?
• How long do refunds take?

Important information

• Terms and conditions
• Global privacy notice
• Accessibility statement